Changes between Initial Version and Version 1 of Ticket #15259, comment 5


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Timestamp:
May 21, 2024, 11:05:39 AM (19 months ago)
Author:
Tom Goddard

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  • Ticket #15259, comment 5

    initial v1  
    1 {{{
     1
    22I have my mac hooked up to a monitor. In general, my laptop stays closed and I use the monitor. In this situation, I had unplugged it from the monitor because I was taking it home and when I opened the laptop, ChimeraX had crashed. I wasn’t actively running any commands in ChimeraX when I closed it, but I had a window open.
    33
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    11 
    12 From: ChimeraX <ChimeraX-bugs-admin@cgl.ucsf.edu>
    13 Date: Monday, May 20, 2024 at 3:43 PM
    14 To: Jackson, Rebekah (NIH/NCI) [F] <rebekah.jackson@nih.gov>, goddard@cgl.ucsf.edu <goddard@cgl.ucsf.edu>
    15 Cc: pett@cgl.ucsf.edu <pett@cgl.ucsf.edu>
    16 Subject: [EXTERNAL] Re: [ChimeraX] #15259: Crash changing Mac display configuration
    17 #15259: Crash changing Mac display configuration
    18 -------------------------------------+-------------------------
    19           Reporter:  jacksonrea@…    |      Owner:  Tom Goddard
    20               Type:  defect          |     Status:  assigned
    21           Priority:  normal          |  Milestone:
    22          Component:  Window Toolkit  |    Version:
    23         Resolution:                  |   Keywords:
    24         Blocked By:                  |   Blocking:
    25 Notify when closed:                  |   Platform:  all
    26            Project:  ChimeraX        |
    27 -------------------------------------+-------------------------
    28 Comment (by Tom Goddard):
    29 
    30  Hi Rebekah,
    31 
    32    That is super useful info that it crashed when opening the laptop.
    33  Could you tell me a few more things.  When you opened the laptop was the
    34  second display connected?  Was ChimeraX running on the laptop screen or on
    35  the second display screen when you closed the laptop.  And did you unplug
    36  the second screen before opening the laptop?
    37 
    38    Thanks!  Maybe we can solve this if I can find the magic steps to make
    39  it happen on my laptop and second screen.
    40 
    41      Tom
    42 --
    43 Ticket URL: <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.rbvi.ucsf.edu%2Ftrac%2FChimeraX%2Fticket%2F15259%23comment%3A4&data=05%7C02%7Crebekah.jackson%40nih.gov%7Ccc720bcfd1f54fb7b62008dc79050d75%7C14b77578977342d58507251ca2dc2b06%7C0%7C0%7C638518309815870838%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=4xEokCyz%2FTN8ysfjmavwsbGA3%2BadIoVI54m2%2B4z3%2FtM%3D&reserved=0<https://www.rbvi.ucsf.edu/trac/ChimeraX/ticket/15259#comment:4>>
    44 ChimeraX <https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.rbvi.ucsf.edu%2Fchimerax%2F&data=05%7C02%7Crebekah.jackson%40nih.gov%7Ccc720bcfd1f54fb7b62008dc79050d75%7C14b77578977342d58507251ca2dc2b06%7C0%7C0%7C638518309815877604%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=jPgl%2FsJ%2FtM40hjc%2BAssWrnJxx4xAuSle2GVl6d%2F4lZ0%3D&reserved=0<https://www.rbvi.ucsf.edu/chimerax/>>
    45 ChimeraX Issue Tracker
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    47 }}}
    48 
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