Changes between Initial Version and Version 1 of Ticket #16157, comment 2


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Timestamp:
Oct 22, 2024, 11:00:56 AM (14 months ago)
Author:
Tom Goddard

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  • Ticket #16157, comment 2

    initial v1  
    11ChimeraX creates a temporary file when it downloads the Model Archive PAE data and your computer then prevents it from either reading or writing data to that temporary file
    22
     3{{{
    34Cannot open 'ma-bak-cepc-0944': [Errno 13] Permission denied: 'C:\\Users\\waterhou\\AppData\\Local\\Temp\\modelcif_pae_3ql1wmjt.json'
     5}}}
    46
    57This is a problem with your computer.  We've seen it happen only on Windows before and it seems to be that antivirus software decides to lock the file while it scans it and that blocks ChimeraX from accessing the file.  There is nothing we can do to fix that.  You'll have to figure out how to get your anti-virus software to not do that.