id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc	blockedby	blocking	notify_on_close	platform	project
2086	Report of problem with ChimeraX	tsuji.motonori@…	Greg Couch	"{{{


Dear Sir,

 

I’m interested in ChimeraX for Windows.

I have two 64-bit Windows 10 (Pro and Pro for Workstations; Japanese) PCs.

 

Dell Precision7820

OS: Windows 10 Pro for Workstations 64bit (Japanese)

CPU: Xeon Silver 4110

RAM: 16GB

Video Card: NVIDIA Quadro P600; OpenGL 4.6.0 Driver: NVDIA 430.86

 

Lenovo ThinkStation D30

OS: Windows 10 Pro 64bit (Japanese)

CPU: Xeon E5-2650 v2 x 2

RAM: 256GB

Video Card: NVIDIA Quadro K2000; OpenGL 4.6.0 Driver: NVDIA 430.86

 

Visual C++ Redistributable for Visual Studio 2015 (both x64 and x86) is installed in these Windows machines.

ChimeraX for Windows can successfully be installed to these PCs.

But, all editions (0.9 and daily) of ChimeraX for Windows 10 64-bit cannot start with these PCs.

 

Please teach me how to fix this problem.

 

Thanks,

 

******************************

Motonori Tsuji, Ph.D.

motonori@molfunction.com

******************************

 
}}}
"	defect	closed	normal		Platform		nonchimerax		Conrad Huang				all	ChimeraX