id	summary	reporter	owner	description	type	status	priority	milestone	component	version	resolution	keywords	cc	blockedby	blocking	notify_on_close	platform	project
3369	Make bug reporter to check if bug already fixed	Tom Goddard	Tom Goddard	"Users often report the same fixed bug many times.  It would save the users and us developers a lot of time if the user knew the bug was fixed and didn't report it.  

If the bug report log contains a Python traceback we could have a button on the bug report dialog ""Check if this has been fixed"".  It sends the traceback via https to an RBVI web service that matches the traceback to all closed tickets and returns HTML saying it appears fixed with a link to the ticket and date of the fix and suggests the user try a newer ChimeraX, or it reports it did not find this bug has been fixed.  It could search the open bugs and give links to other reports.

This tool would be very useful for us to triage bugs -- it could run on all incoming bug reports so we see if it is a duplicate, something we can only do by hand now which is time consuming.

The difficulty of this is the match of the Python traceback has to be approximate since line numbers and install locations will vary."	enhancement	assigned	moderate		Infrastructure				Eric Pettersen Greg Couch				all	ChimeraX