id summary reporter owner description type status priority milestone component version resolution keywords cc blockedby blocking notify_on_close platform project 3409 Problem with locale when checking registration tony.schaefer@… Conrad Huang "{{{ The following bug report has been submitted: Platform: Windows-10-10.0.17763 ChimeraX Version: 1.1.dev202006160039 (2020-06-16 00:39:59 UTC) Description I can't always see undocked tools or the molecule window when I start chimerax with the initial window size set to 'full screen'. Taking a screen shot or alt-tabbing does cause everything to appear for a few seconds, but then it all goes away again. I also can't see the dropdown menu when I click the ribbon options (i.e. Presets or Help). I've attached a screen shot and a photo taken a few moments apart. The photo is what I can see. I can't see the tool or the molecule, which are in the screen shot (and should be visible). Log: Startup Errors --- error | Bundle 'ChimeraX-Registration' custom initialization failed warning | Traceback (most recent call last): File ""D:\ChimeraX 1.1.dev202006160039\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 342, in initialize api._api_caller.initialize(api, session, self) File ""D:\ChimeraX 1.1.dev202006160039\bin\lib\site- packages\chimerax\core\toolshed\\__init__.py"", line 1599, in initialize return cls._get_func(api, ""initialize"")(session, bi) File ""D:\ChimeraX 1.1.dev202006160039\bin\lib\site- packages\chimerax\registration\\__init__.py"", line 41, in initialize nag(session) File ""D:\ChimeraX 1.1.dev202006160039\bin\lib\site- packages\chimerax\registration\nag.py"", line 32, in nag if not check_registration(logger=session.logger): File ""D:\ChimeraX 1.1.dev202006160039\bin\lib\site- packages\chimerax\registration\nag.py"", line 54, in check_registration return _check_expiration(param, logger) File ""D:\ChimeraX 1.1.dev202006160039\bin\lib\site- packages\chimerax\registration\nag.py"", line 136, in _check_expiration expires = _expiration_time(param) File ""D:\ChimeraX 1.1.dev202006160039\bin\lib\site- packages\chimerax\registration\nag.py"", line 157, in _expiration_time locale.setlocale(locale.LC_TIME, ""en_US.UTF-8"") File ""D:\ChimeraX 1.1.dev202006160039\bin\lib\locale.py"", line 608, in setlocale return _setlocale(category, locale) locale.Error: unsupported locale setting > cd ""C:\Users\Tony Schaefer/Desktop"" Current working directory is: C:\Users\Tony Schaefer\Desktop UCSF ChimeraX version: 1.1.dev202006160039 (2020-06-16) © 2016-2020 Regents of the University of California. All rights reserved. How to cite UCSF ChimeraX OpenGL version: 3.3.0 NVIDIA 445.75 OpenGL renderer: GeForce RTX 2070/PCIe/SSE2 OpenGL vendor: NVIDIA Corporation Manufacturer: To Be Filled By O.E.M. Model: To Be Filled By O.E.M. OS: Microsoft Windows 10 Education (Build 17763) Memory: 17,107,533,824 MaxProcessMemory: 137,438,953,344 CPU: 16 AMD Ryzen 7 2700X Eight-Core Processor "" PyQt version: 5.12.3 Compiled Qt version: 5.12.4 Runtime Qt version: 5.12.8 File attachment: full screen.zip }}} [attachment:""full screen.zip""] " defect closed normal Infrastructure duplicate Greg Couch all ChimeraX