id summary reporter owner description type status priority milestone component version resolution keywords cc blockedby blocking notify_on_close platform project 3442 Permission denied updating config files on Windows bandresen@… Greg Couch "{{{ The following bug report has been submitted: Platform: Windows-10-10.0.18362 ChimeraX Version: 1.0 (2020-06-04 23:15:07 UTC) Description The error occured when loading the program, but I do not have ChemOffice. Log: Startup Messages --- note | available bundle cache has not been initialized yet Traceback (most recent call last): File ""F:\Program Files\ChimeraX 1.0\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 531, in start_tool ti = api._api_caller.start_tool(api, session, self, tool_info) File ""F:\Program Files\ChimeraX 1.0\bin\lib\site- packages\chimerax\core\toolshed\\__init__.py"", line 1587, in start_tool return cls._get_func(api, ""start_tool"")(session, ti.name) File ""F:\Program Files\ChimeraX 1.0\bin\lib\site- packages\chimerax\model_panel\\__init__.py"", line 21, in start_tool return model_panel(session, tool_name) File ""F:\Program Files\ChimeraX 1.0\bin\lib\site- packages\chimerax\model_panel\tool.py"", line 345, in model_panel _mp = ModelPanel(session, tool_name) File ""F:\Program Files\ChimeraX 1.0\bin\lib\site- packages\chimerax\model_panel\tool.py"", line 29, in __init__ now = self.settings.last_use = time() File ""F:\Program Files\ChimeraX 1.0\bin\lib\site- packages\chimerax\core\settings.py"", line 190, in __setattr__ ConfigFile.__setattr__(self, name, value) File ""F:\Program Files\ChimeraX 1.0\bin\lib\site- packages\chimerax\core\configfile.py"", line 365, in __setattr__ ConfigFile.save(self) File ""F:\Program Files\ChimeraX 1.0\bin\lib\site- packages\chimerax\core\configfile.py"", line 314, in save with SaveTextFile(self._filename) as f: File ""F:\Program Files\ChimeraX 1.0\bin\lib\site- packages\chimerax\core\safesave.py"", line 173, in __init__ SaveFile.__init__(self, filename, open=open_text, critical=critical) File ""F:\Program Files\ChimeraX 1.0\bin\lib\site- packages\chimerax\core\safesave.py"", line 73, in __init__ self._f = open(self._tmp_filename) File ""F:\Program Files\ChimeraX 1.0\bin\lib\site- packages\chimerax\core\safesave.py"", line 172, in open_text return open(filename, 'w', newline=newline, encoding=encoding) PermissionError: [Errno 13] Permission denied: 'C:\\\Users\\\Bradley\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\ModelPanel-1.tmp' During handling of the above exception, another exception occurred: Traceback (most recent call last): File ""F:\Program Files\ChimeraX 1.0\bin\lib\site- packages\chimerax\core\tools.py"", line 379, in start_tools bi.start_tool(session, tool_name) File ""F:\Program Files\ChimeraX 1.0\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 537, in start_tool ""start_tool() failed for tool %s in bundle %s:\n%s"" % (tool_name, self.name, str(e))) chimerax.core.toolshed.ToolshedError: start_tool() failed for tool Model Panel in bundle ChimeraX-ModelPanel: [Errno 13] Permission denied: 'C:\\\Users\\\Bradley\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\ModelPanel-1.tmp' Tool ""Model Panel"" failed to start: chimerax.core.toolshed.ToolshedError: start_tool() failed for tool Model Panel in bundle ChimeraX-ModelPanel: [Errno 13] Permission denied: 'C:\\\Users\\\Bradley\\\AppData\\\Local\\\UCSF\\\ChimeraX\\\ModelPanel-1.tmp' File ""F:\Program Files\ChimeraX 1.0\bin\lib\site- packages\chimerax\core\toolshed\info.py"", line 537, in start_tool ""start_tool() failed for tool %s in bundle %s:\n%s"" % (tool_name, self.name, str(e))) See log for complete Python traceback. UCSF ChimeraX version: 1.0 (2020-06-04) © 2016-2020 Regents of the University of California. All rights reserved. How to cite UCSF ChimeraX OpenGL version: 3.3.0 NVIDIA 432.00 OpenGL renderer: GeForce GTX 1080/PCIe/SSE2 OpenGL vendor: NVIDIA Corporation Manufacturer: ASUS Model: All Series OS: Microsoft Windows 10 Home (Build 18362) Memory: 17,114,275,840 MaxProcessMemory: 137,438,953,344 CPU: 8 Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"" PyQt version: 5.12.3 Compiled Qt version: 5.12.4 Runtime Qt version: 5.12.8 }}} " defect assigned major Input/Output chimera-programmers all ChimeraX