Opened 18 hours ago

Closed 7 hours ago

#19520 closed defect (fixed)

Regarding Internal Server Error while Downloading Chimera X

Reported by: piyushmohanty@… Owned by: Greg Couch
Priority: normal Milestone:
Component: Infrastructure Version:
Keywords: Cc: Eric Pettersen
Blocked By: Blocking:
Notify when closed: Platform: all
Project: ChimeraX

Description

Dear Administrator,

I encountered an Internal Server Error while accessing the server today
while downloading the candidate version of ChimeraX. The error message
suggested contacting you at root@localhost.

The exact error stated was : "
Internal Server Error

The server encountered an internal error or misconfiguration and was unable
to complete your request.

Please contact the server administrator at root@localhost to inform them of
the time this error occurred, and the actions you performed just before
this error.
More information about this error may be available in the server error log."

Could you please look into this issue and correct the misconfiguration at
the earliest convenience?

Thank you for your assistance.

Best regards,
Piyush Mohanty

Change History (2)

comment:1 by Eric Pettersen, 7 hours ago

Cc: Eric Pettersen added
Component: UnassignedInfrastructure
Owner: set to Greg Couch
Platform: all
Project: ChimeraX
Status: newassigned

comment:2 by Eric Pettersen, 7 hours ago

Resolution: fixed
Status: assignedclosed

Hi Piyush,

Thanks for reporting this problem. We have fixed it now and you should be able to download ChimeraX.

--Eric

Eric Pettersen
UCSF Computer Graphics Lab

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